CommodiME: Identity and Commodification in the Digital Age

Media & Identity Final Creative Project

by Chloe Myers

In today’s digital landscape where white supremacy, Western beauty ideals, and capitalist logics are freelanced to anyone with a smartphone and a persona, the performance of identity ties directly into an individual’s social and economic success. When engaging in Simone Browne’s Dark Sousveillance to further interrogate this phenomena, I argue that four stages of identity commodification reveal themselves, each made possible by affordances of specific mediums amidst particular social, economic, and technological circumstances: The Peddler, the Influencer, the Creator, and the Licensed. Looking at the stages of identity commodification from the “front-end” (the individuals themselves) is not enough. Where the “front-end” performs identity commodification and engages in discriminatory practices such as Digital Blackface and self-surveillance through post-feminism, the “back-end” (the platforms themselves) writes the script.

  • The “front-end” and “back-end” experiences are designed as 360 degree immersive/interactive explorations. Drag with your mouse/trackpad or finger and click on highlighted elements.

    Best experienced on laptop/desktop.

    Not fully optimized for mobile devices.

  • Stuart Hall’s concept of conjunctural analysis is a tool for analysis by which social, economic, and political factors surrounding an event/phenomena are analyzed to provide a nuanced understanding, “at the level where systems and structures coincide and overlap.”¹

  • Marshall McLuhan’s “The Medium is the Message” is a seminal text when engaging in this analysis. When critiquing the racist, sexist, and capitalist practices of the Creator Economy, the focus is typically relegated to the creators themselves, but as McLuhan reminds us, “it is the medium that shapes and controls”² the content and audience engagement of a particular medium.

  • Sousveillance and Dark Sousveillance connects to intersectional Black feminist thought via Simone Browne’s book Dark Matters. Dark Sousveillance is the act of looking back at the systems of oppression which attempt to control us.³ By producing a digestible, accessible exploration into the “front-end” and “back-end” of the Creator Economy, more of the public will be empowered to engage in dark sousveillance as they identify the practices of identity and dangers of identity commodification.

  • Due to the unique presentation of the information in this project, a variation of Chicago citation will be used. As an alternative to footnotes, a footnotes section at the bottom of the webpage will be visible alongside a complete Works Cited.

Front-End of the Creator Economy

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Front-End of the Creator Economy 〰️

The Four Stages of Identity Commodification

The Peddler

What I name The Peddler is an individual who utilizes their personal brand (image, personality, etc.) in order to better showcase a product. The Peddler is found embedded in Mass Media logics that create a firm separation between the circumstances in which they are selling an item and their personal lives. I propose this as the lowest degree of identity commodification as the products that The Peddler is required to showcase can be completely detached from their lives off-camera. Additionally, The Peddler has little control of the content and the product as both are decided by the broadcaster.⁴

The Influencer

The Influencer is an individual who implements faux-liberation of post-feminist logics to pander themselves as the product. Their identity is firmly tied to the success of their content (following trending creative concepts, maintaining a ‘disciplined, white body,’ brand partnerships, etc.) and there is no firm distinction between their personal and work lives. The Influencer is reliant on par asocial relationships with the public and the creation of a desirable life, often denying the cultural labor of Black creators to get there. While the Influencer is clearly commodifying their identity, it is notable that the production of an unattainable, desirable image is central to their success.

The Creator

The Creator is unique in that lifestyle desirability is not inherent to their identity commodification. The Creator is similar to The Peddler in that they focus on highlighting products, but different in the implicit nature with which these endorsements are sometimes created. The Creator presents as a combination with The Peddler mixed with The Influencer. Personal anecdotes and product implementation in their daily lives are crucial to The Creator’s social and economic success, indicating an unclear separation of product endorsement and personal life. The Creator is performing the same rehearsed labor and product endorsement as The Peddler, while engaging in the same intimate content production and precarious labor practices as The Influencer.

The Licensed

The ‘Front-End’

By analyzing parasocial relationships and social advertising in the Mass Media age, we can understand the Creator Economy in new ways. Whereas cable television shopping network QVC employs dedicated hosts to sell goods to viewers, influencers and content creators are “sharing” their cultural labor with their built audience. 

QVC hosts build a brand for themselves without commodifying their identity. First, the context in which QVC salespeople advertise products is limited to a specific time and place. Hosts are always in a QVC studio set with QVC-provided products. While the hosts may craft anecdotes about a product’s usefulness in their life, the viewer’s gaze is limited to on-screen. Additionally, viewers are limited to formal channels of engagement with these individuals such as calling into the show. A QVC forum discussing the “Psychology of Selling [that is] Used by Television Retailers,” is particularly informative. Some users comment on how they wouldn’t buy anything from someone they didn’t “like,” and others recount viewers calling into the show “crying,” to the hosts saying, “I just loveeeee you to death.”⁵ This parasocial relationship with QVC hosts who viewers know are contracted to sell things to them reveals that subtlety may not be required to sway the purchasing power of individuals in the context of the Mass Media Age.

In opposition to QVC, influencers of the Creator Economy have historically been propositioned by brands to incorporate brand appearances and endorsements into their everyday lives which are then photographed and shared with the influencers’ audiences. Compensation may be limited to receiving the items for free or include monetary payment. The saturation of endorsement into the influencer’s life signifies a commodification of identity via precarious labor, which is framed as liberation through post-feminism, as outlined in Sinead O’Connor’s piece “The Racialized Economy of Instagram.”⁶

Additionally,  brands and platforms have started exploring AI Characters, where influencers license a brand/platform to use their image and likeness to create a deepfake influencer.⁷ This proposed combination of a fully brand-sponsored, corporate-scripted avatar and the visual identity of a well-known individual is undoubtedly a dangerous one. Conjunctural analysis enables us to outline speculative futures for the commodification of identity as we investigate social and economic models of the past and present.

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Important note!

The Creator can also take a different form as an example of Disidentification, a concept explored by author José Esteban Muñoz to signify a mode of identification that, “neither opts to assimilate within [a dominant] structure nor strictly opposes it.”⁸ Due to the mechanics of Affiliate links and compensation to content creators based on engagement, The Creator is also able to co-opt these mechanics to sponsor causes that these platforms neglect to address or support. A notable example includes creator Jourdan Johnson, an AR Developer who created a TikTok filter and told users that any proceeds the creator gained from the filter would go towards Palestinian Aid.⁹

The Licensed is perhaps the most extreme example of identity commodification, where a brand will purchase the image and likeness of an influencer or a celebrity,⁷ or create an avatar to present as an influencer.¹⁰ The brand/purchaser is then able to use this virtual influencer however they’d like within contracted language. While The Influencer is perpetually operating on a countdown to when they lose their beauty, youth, or popularity, The Licensed is a permafrost digital twin that can forever revel in the youth of that individual’s identity.

One can imagine how brand’s could implement these virtual influencers as spokespeople impervious to Cancel Culture. If the brand is caught using The Licensed to create hateful speech, perpetuate racist and sexist ideologies, or stealing the ideas of a smaller creator (as we so often identify on social media)¹¹, they could simply have another virtual influencer appear to replace and disavow the actions of the previous.

Back-End of the Creator Economy

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Back-End of the Creator Economy / /

The ‘Back-End’ of Identity Commodification

Platform Economies

Social Media platforms largely rely on two things for success: the cultural labor of its users,¹² and payment from advertisers. The more engaging content there is, the higher the dwell time of the people you want to advertise to. By embracing the live shopping models, platforms like TikTok and Instagram benefit from the proven success¹³ of parasocial relationships and live shopping (a la QVC and The Peddler) by applying that to Influencer Marketing. By creating this precarious labor model that hinges on performance and commodification of identity, platforms encourage the cultural theft and self-surveillance required to get ‘clout’ and economic stability.¹¹

Content Moderation

Platforms are not incentivized to moderate content that received high engagement. By taking a vague, feigned-neutral stance to Digital Blackface and cultural appropriation among other issues, the platform encourages more discourse to be released onto the platform, further capturing the attention of buyers and perpetuating white supremacist, capitalist ideals. Platforms have also been accused of “shadow-banning”¹⁴ users who point out the platform’s discriminatory moderation and recommendation practices which favor white creators on the basis of race. These critiques of shadow banning are incredibly difficult to prove, but cases of proof have been identified. X CEO Elon Musk revealed finding code that would exclude certain accounts from trends based on a “reputation score,”¹⁵ though even this revelation obscures what is being done and what other ways platforms censor and organize content. Even QVC does something similar, where operators will live monitor viewership and engagement, making real-time changes to programming to curate the most successful program.¹³

The Medium is the Message

The most directly visible case of The Medium is The Message is the structure of live shopping television networks such as QVC. QVC encodes an incredible amount of structure to the seemingly “live” shopping environment, and engorges itself on its niche of an older female audience.¹³ The network requires all of their hosts and featured guests such as product ‘experts’ to undergo a one-day QVC Class to learn the ropes of studio selling.¹⁶ Additionally, the live broadcast component of network television creates a sense of urgency for the viewer to purchase before the deal disappears. 

In the case of the Instagram influencer, Instagram allows toxic content such as extreme diet endorsement and cases of digital blackface (among other forms of cultural appropriation) to run rampant because all they care about is platform traffic and sales through their creators. The showcasing of [white] creators who benefit from a meticulously constructed, racially-ambiguous image on the Instagram “explore” page highlights the colonial tropes embedded into digital spaces and the endorsement of these practices. For the Influencer, the medium provides them with a pedestal to showcase and sell themselves.¹⁴ On TikTok, Influencers are corralled and presented to buyers on the TikTok Creator Marketplace, echoing Simone Browne’s analysis of surveillance and digital technologies to the Transatlantic Slave Trade.³

For The Creator, the option for affiliate linked videos encourages non-famous individuals to partake in the “liberating” post-feminist income model. Much like QVC, TikTok provides a “Creator Hub,” where Creators can learn tips on how to best showcase their chosen products to their audience.¹⁷ The platform implements a personalized algorithm for each user and takes advantage of this hypersegmentation to capitalize on personalized product recommendations that are proposed by “trustworthy” individuals who appear organically on users’ — and ideally buyers’ — feeds due to algorithmic compatibility determined through surveillance.

Footnotes

¹ Stuart Hall, The Rediscovery of Ideology: Return of the Political (London: Verso, 1989), 363.

² Marshall McLuhan, Understanding Media: The Extensions of Man (New York: McGraw-Hill, 1964), 391.

³ See Simone Browne, Dark Matters: On the Surveillance of Blackness (Durham: Duke University Press, 2015).

⁴ "QVC Is Still a Thing… Here’s How | Fortune," YouTube video, posted by Fortune Magazine, 2017, https://www.youtube.com/watch?v=5Z7LMnFg75I.

⁵ "I Have Been Reading Up On The Psychology Of Selling Used By Television Retailers," QVC Community Forum, https://community.qvc.com/t5/Fashion/I-Have-Been-Reading-Up-On-The-Psychology-Of-Selling-Used-By/td-p/1619038.

⁶ Sinead O'Connor, "The Racial Economy of Instagram," Transactions of the Institute of British Geographers 00 (2023): 1–14, https://doi.org/10.1111/tran.12642.

⁷ Josephine daly Templaar, "Kendall Jenner or Billie? Say Hello to Meta's New AI Characters," Medium, 2023, https://medium.com/@jdalytempelaar/kendall-jenner-or-billie-say-hello-to-metas-new-ai-characters-316adde8710d.

⁸ José Esteban Muñoz, Disidentifications: Queers of Color and the Performance of Politics (Minneapolis: Univ Of Minnesota Press, 1999), 11.

Moises Mendez II. "Watermelon Filter for Good TikTok Gaza Aid," Time, https://time.com/6335577/watermelon-filter-for-good-tiktok-gaza-aid/.

¹⁰ Serim Hwang et. al. "Should Your Brand Hire a Virtual Influencer?" Harvard Business Review, https://hbr.org/2024/05/should-your-brand-hire-a-virtual-influencer.

¹¹ Jason Parham. "The Evolution of TikTok and the End of Digital Blackface," Wired, 2023, https://www.wired.com/story/tiktok-evolution-digital-blackface/.

¹² See Tiziana Terranova, Free Labor: Producing Culture for the Digital Economy (Durham, NC: Duke University Press, 2013).

¹³ "QVC Is Still a Thing… Here’s How | Fortune," Fortune Magazine, YouTube video, https://youtu.be/5Z7LMnFg75I?si=WDJeHpUU8YsksSkA.

¹⁴ S. O'Connor, "The Racial Economy of Instagram," Transactions of the Institute of British Geographers 00 (2023): 10, https://doi.org/10.1111/tran.12642.

¹⁵ "Elon Musk Explains How Twitter Used To ShadowBan You," Mob Capital, YouTube Shorts video, https://youtube.com/shorts/BiP0c-FWOVw?si=yCk3Vqb14lEfqHdr.

¹⁶ Mark Wilson, "I Went On Air at QVC and Sold Something to America," Fast Company, https://www.fastcompany.com/3040358/i-went-on-air-at-qvc-and-sold-something-to-america.

¹⁷ TikTok Creator Marketplace, https://creatormarketplace.tiktok.com.

Works Cited

Blockade Labs. Generative Skybox. Accessed at https://www.blockadelabs.com/

Browne, Simone. Dark Matters: On the Surveillance of Blackness. Durham: Duke University Press, 2015.

Daly Templaar, Josephine. "Kendall Jenner or Billie? Say Hello to Meta's New AI Characters." Medium, 2023. https://medium.com/@jdalytempelaar/kendall-jenner-or-billie-say-hello-to-metas-new-ai-characters-316adde8710d.

Fortune Magazine. "QVC Is Still a Thing… Here’s How." YouTube video, 2017. https://www.youtube.com/watch?v=5Z7LMnFg75I.

Hall, Stuart. The Rediscovery of Ideology: Return of the Political. London: Verso, 1989.

Hwang, Serim et al. "Should Your Brand Hire a Virtual Influencer?" Harvard Business Review. https://hbr.org/2024/05/should-your-brand-hire-a-virtual-influencer.

Logo of Twitter. Wikimedia Commons, https://commons.wikimedia.org/wiki/File:Logo_of_Twitter.svg

McLuhan, Marshall. Understanding Media: The Extensions of Man. New York: McGraw-Hill, 1964.

Mims, Christopher. "A Handful of Accounts Create Most of What We See on Social Media." The Wall Street Journal, https://www.wsj.com/business/media/a-handful-of-accounts-create-most-of-what-we-see-on-social-media-bdafa8f3

Mendez II, Moises. "Watermelon Filter for Good TikTok Gaza Aid." Time. https://time.com/6335577/watermelon-filter-for-good-tiktok-gaza-aid/.

Muñoz, José Esteban. Disidentifications: Queers of Color and the Performance of Politics. Minneapolis: Univ Of Minnesota Press, 1999.

O'Connor, Sinead. "The Racial Economy of Instagram." Transactions of the Institute of British Geographers, 2023, https://doi.org/10.1111/tran.12642.

Parham, Jason. "The Evolution of TikTok and the End of Digital Blackface." Wired, 2023. https://www.wired.com/story/tiktok-evolution-digital-blackface/.

Terranova, Tiziana. Free Labor: Producing Culture for the Digital Economy. Durham, NC: Duke University Press, 2013.

"TikTok Creator Marketplace." https://creatormarketplace.tiktok.com.

"Elon Musk Explains How Twitter Used To ShadowBan You." Mob Capital, YouTube Shorts video. https://youtube.com/shorts/BiP0c-FWOVw.

Wilson, Mark. "I Went On Air at QVC and Sold Something to America." Fast Company. https://www.fastcompany.com/3040358/i-went-on-air-at-qvc-and-sold-something-to-america.